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Operations Updates
Updated Saturday March 28
Effective Monday March 30, we will restrict the closing rooms at all of our locations to our personnel and the signers related to the closing transaction. Realtors®, lenders and visitors will have to remain in our lobby areas while maintaining 6 feet of distance separation at all times. Signers can establish a speakerphone call with Realtors® and lenders from the closing room for questions or assistance. This new measure is to minimize the number of guests in our closing rooms and provider a safer environment for our personnel. We appreciate your cooperation
The Closing Agent provides essential legal and notarial services and is classified as essential as described in “(20) Legal or accounting services and notaries public”. Scheduled closings will continue in all office locations. Please review our in office procedures before arrival.
The Closing Agent remains fully operational at this time. Please review our safety procedures before coming to our office. We will update our status daily until further notice.
In Office Closing Policy
- Only people signing documents should come to our office.
- You will be required to sanitize your hands on arrival.
- Each person will be provided with a new pen to use and take with you when you leave.
- Only the signers will be allowed in our closing rooms, Realtors®, lenders and guests will have to remain in our lobby areas.
The Closing Agent continues to monitor developments related to the current outbreak of coronavirus. Our focus remains unchanged, to ensure our customers have access to close real estate transactions. As the situation evolves, we’re working closely with our employees, partners and vendors to support ongoing business operations. Here’s a look at what we’re doing.
Frequently Asked Questions
Realtor® Information
The Closing Agent is attorney owned and operated and is able to quickly review and identify solutions to keep you closing. Until further notice, we will be suspending our in office classes and moving to our online virtual learning lab, operating from in-office and remote locations and keeping updated on the latest credible information to assist you with the challenges ahead.
Realtors® click here to visit TCA’s virtual learning lab
Environmental Safety
Our team has consulted with health organizations to ensure that we follow and exceed their guidance related to coronavirus. The Closing Agent uses EPA-registered medical grade disinfectant on all public area surfaces (lobbies, restrooms, conference rooms etc). Our offices have implemented advanced technologies & streamlined chemical disinfection processes in all of our offices. Hand sanitizer is available to all employees and visitors. We will encourage everyone who attends in-person closings to sanitize their hands prior to commencing signing documents.
Business Continuity Planning
The Closing Agent maintains strict disaster preparedness procedures and conducts routine drills to test the integrity of our processes and systems. Realtors® and their clients can remain confident that we will continue to operate from remote locations if necessary and have the systems in place to support remote online notarization services (with lender approval) should in person closings be interrupted.
We will continue to monitor the situation with your safety at the core of everything we do.
Your Closing Partner
We Bring Peace Of Mind To The Closing Table.
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