Updated: May 13, 2021 – Moving Forward Together
The Closing Agent continues to take measures to protect the health of our customers, client partners and closing staff.
On May 12, 2021, the centers for disease control (CDC) changed policy for vaccinated people related to wearing masks and social distancing.
“Fully vaccinated people can resume activities without wearing a mask or physically distancing, except where required by federal, state, local, tribal, or territorial laws, rules, and regulations, including local business and workplace guidance”
Although masks and social distancing are no longer required for vaccinated individuals, we encourage you to choose what prevention methods best meet your needs. You may still see that our personnel in closing rooms continue to wear face masks, this is a personal choice and a face mask should not be interrupted as the person has not been vaccinated.
We do request that any and all visitors, including family members, with flu-like symptoms such as fever and new or worsening cough or shortness of breath contact us before coming to our offices to help control the spread of illnesses. We have many ways to work with you to facilitate your closing outside of our office.
The visitation restrictions apply to all Closing Agent locations:
- Altamonte Springs
- Merritt Island
- Winter Park
The Closing Agent remains fully operational at this time. Please review our safety procedures before coming to our office.
Frequently Asked Questions
The Closing Agent is attorney owned and operated and is able to quickly review and identify solutions to keep you closing. Until further notice, we will be suspending our in office classes and moving to our online virtual learning lab, operating from in-office and remote locations and keeping updated on the latest credible information to assist you with the challenges ahead.
Our team has consulted with health organizations to ensure that we follow and exceed their guidance related to coronavirus. The Closing Agent uses EPA-registered medical grade disinfectant on all public area surfaces (lobbies, restrooms, conference rooms etc). Our offices have implemented advanced technologies & streamlined chemical disinfection processes in all of our offices. Hand sanitizer is available to all employees and visitors. We will encourage everyone who attends in-person closings to sanitize their hands prior to commencing signing documents.
Business Continuity Planning
The Closing Agent maintains strict disaster preparedness procedures and conducts routine drills to test the integrity of our processes and systems. Realtors® and their clients can remain confident that we will continue to operate from remote locations if necessary and have the systems in place to support remote online notarization services (with lender approval) should in person closings be interrupted.
We will continue to monitor the situation with your safety at the core of everything we do.